Frequently Asked Questions

What will show up on my credit card statement if I place an order?

Your credit card statement should show UNIVERSALSOL, which is short for our company name, Universal Solutions. All payments are processed safely through PayPal.

Is communication private?

Yes. We handle communication privately and with discretion. Many people contact us about deeply personal situations, and privacy matters.

What should I include when I contact you?

Keep it simple. Send what you know, and do not worry if you are missing a few details, but please be accurate with what you do give.

• What happened
• What you want to change
• The outcome you want most
• The spell name or page link, if you already know which spell you are considering
• First names and last names for the people involved, when available
• Dates of birth, when available
• Current cities of residence for the people involved, when available

How do I know which spell fits my situation?

Start with what is actually standing in the way. If you want your ex back and there is no confirmed third party involved, Ex Back is usually the clearest fit. If there is a rival, new lover, or outside romantic interference, Break Up and Come Back is often the better choice. If the situation is more serious, more permanent, or you already know this is the person you want long-term, Binding may be the stronger option.

If you are unsure, start with a free consultation and explain the situation.

Do you offer a free consultation?

Yes. If you are unsure which spell fits your situation, or you want direct guidance before ordering, you can start with a free consultation.

What if I am not sure whether this is a fit?

That is exactly what the consultation is for. You do not need to guess blindly. Explain what happened, what outcome you want, and what feels most urgent, and we can point you toward the right path.