Before you order
You Should Know What Happens Before You Hand Us Your Situation—or Your Money
Which spell fits? What shows on your statement? Who sees your message? When does casting begin? These are the questions that matter when you are deciding whether to trust someone with private spell work.
If your question is really about your situation, contact Lilly privately and tell us what is going on.
Start with the situation
Choosing the Right Spell
How do I know which spell fits my situation?
Start with the problem, not the spell name. Love Spells are for breakups, exes, attraction, commitment, marriage, and other romantic situations. Money Spells are for financial pressure, luck, work, opportunity, and money becoming available. Justice Spells are for consequences, obstruction, accountability, and pressure directed at someone or something that caused harm. General Spells cover protection, personal change, court situations, healing, and problems that do not fit the first three categories.
If your situation overlaps more than one category—or none of them sounds quite right—use our What Spell Do I Need? guide or start with a free private consultation and tell us what actually happened.
Do you offer a free consultation?
Yes. If you are unsure which spell fits, want to compare two options, or simply want someone to look at the situation before you spend money, you can start with a free private consultation.
What if I am not sure whether this is a fit?
Do not force your situation into a spell that does not sound right just because you want to order something. Tell us what happened, who is involved, and what you want changed. We can help you compare the closest options before you decide.
Before you pay
Ordering & Payment
What will show up on my credit card statement if I place an order?
Your credit card statement should show UNIVERSALSOL, which is short for our company name, Universal Solutions. Payments are processed through PayPal.
You do not need a PayPal account to purchase with a credit or debit card when guest checkout is available. Choose the guest checkout option if you prefer not to use a PayPal account.
Your situation stays personal
Privacy & Communication
Is communication private?
Yes. We handle communication privately and with discretion. Clients contact us about breakups, money problems, Justice situations, family matters, and other parts of life they may not want discussed publicly.
Should I tell friends or family about my spell work?
We strongly encourage you to keep your spell work private between you and the spellcasters handling it. Friends and relatives may mean well, but outside opinions, doubt, repeated questions, or interference can disrupt the focus surrounding the work. It is usually best not to announce that you ordered spell work or share the private details surrounding it.
What should I include when I contact you?
You do not need to write a perfect consultation message. Start with what happened, what you want changed, and the outcome you want most. Send what you know, and be accurate with the details you do provide.
- What happened
- What you want to change
- The outcome you want most
- The spell name or page link, if you already know which spell you are considering
- First names and last names for the people involved, when available
- Dates of birth, when available
- Current cities of residence for the people involved, when available
After your order
When the Spell Work Begins
When will you start casting after I order?
Lilly processes orders in Eastern Time. As a general rule, if your order is processed before midnight Eastern, we can usually begin the casting that same day or night. Orders processed after midnight may begin the next day.
Private next step
Your Question May Be About More Than the FAQ
If what you really need to know is which spell fits your situation, text or email Lilly privately and tell us what happened. We’ll help you compare the closest path before you order.